COPC Inc. announces Permitted Engineering Company method — One of a kind prospect for providers to showcase CX capabilities

Wintertime PARK, Fla., March 3, 2021 /PRNewswire/ — COPC Inc., a world-wide consulting, certification, exploration and teaching organization that has established the normal for shopper experience (CX) operations for 25 many years, is delighted to announce the start of a new CX management method made to carry recognition to organizations that have verified their technology supports compliance to the greatest field normal.

COPC Inc.’s Permitted Technology Company (ATP) system marks the company’s next action in empowering functions to transform their CX capabilities. Know-how suppliers earning a place in the software have an distinctive prospect to showcase their answers that aid the arduous necessities of the COPC Buyer Knowledge (CX) Regular.

“We’re psyched to be equipped to give Permitted Technological innovation Providers a distinct marketing benefit, highlighting their technology’s ability to support compliance to critical products of the COPC CX Regular,” reported Kyle Kennedy, Chief Operations Officer at COPC Inc.

3 degrees of compliance based on successful customer installations

To be accredited for the ATP application, technological innovation alternative vendors must undertake a official evaluation to determine if and how their solution supports compliance to the demands of the COPC CX Standard, a thorough efficiency management method for corporations to manage and boost the efficiency of their CX operations. The CX Normal carries on to evolve to tackle the changing requirements of a dynamic sector the following version will be unveiled later this yr.

ATP candidates can achieve one particular of a few concentrations of acceptance – silver, gold and platinum – centered on the number of consumer implementations supporting compliance to the COPC CX Standard. The larger the degree of acceptance, the extra recognition and the far more marketing and advertising positive aspects ATPs receive from COPC Inc.

About COPC Inc.
COPC Inc. gives consulting, coaching, certification, benchmarking and analysis for functions that support the consumer experience. The firm made the COPC CX Conventional, a efficiency management method for buyer experience functions and seller management companies. COPC Inc. is headquartered in Wintertime Park, FL, U.S. and with operations in Europe, Center East, Africa, Asia Pacific, Latin The united states, India and Japan.

Resource COPC Inc.