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Have we entered a post-agile marketing age?

June 12, 202210 min read Laverne J. Tiffany

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Agile Marketing Activities

Catching up on my backlog of facts and topics from prior to #MartechDay before this thirty day period — which showcased the 2022 marketing engineering landscape and the 2022 Stackies — the best of my list is the most current Condition of Agile Marketing and advertising report from AgileSherpas.

As often, this is a fantastic, complete report on how and why agile methodologies are remaining employed in marketing. You can see from the chart previously mentioned that agile has discovered its way into a huge range of advertising and marketing routines: marketing operations, creative expert services, web page operations, social media, promotion, etc.

It is even becoming used (30%) in events internet marketing, which has prolonged been the go-to instance for skeptics: “Oh, agile could hardly ever do the job for gatherings.” (To be reasonable, in a virtual/hybrid occasion globe, the pacing and adaptability of events marketing and advertising has elevated considerably.)

But unlike very last 12 months, when 51% of members claimed making use of agile promoting, this time only 43% did. That is close to the 42% from 2020. Is agile advertising backsliding?

Of course, the most obvious disclaimer is the study sample. Even with 513 entrepreneurs participating in this most up-to-date study, it’s even now a very little subset of the assorted advertising and marketing universe and no question topic to the ebbs and flows of collection bias.

But nevertheless. Soon after almost 15 decades of advocacy for agile advertising and marketing, the momentum of this movement seems… stalled?

Agile advertising ideas, tactics & labels

The ideas of agile marketing and advertising, nonetheless, feel to be universally approved as gospel fact these times. I cannot imagine of a solitary marketer I have satisfied in the earlier many decades who has not embraced the values of adaptability, mastering from experimentation, iterative advancement, cross-group collaboration, greater visibility into work-in-flight, crew empowerment, etcetera.

Internet marketing has develop into an agile career. Total end.

Agile Marketing Practices

Traditional agile techniques — this sort of as sprints, daily standups, kanban boards, and many others. — also appear to be to have proliferated widely. Whilst in numerous instances, they’ve morphed from their authentic form. We’ll occur back to that in a moment, as I think it is the twist of publish-agile.

But the labels? Not so much. I incredibly almost never listen to the conditions sprint, standup, or kanban in advertising and marketing discussions. Even “agile marketing” as a phrase arises significantly less often than it appeared a couple of years ago.

Agile advertising vs. agile growth developments

A few of charts from Google Developments assistance illustrate what is happening in this article. 1st, let us just glance at the development of the lookup term “agile marketing”:

Google Trends: Agile Marketing

The chart reveals relative research quantity for this phrase more than the previous 18 several years. You can see that it peaked all around 2017. (A year following the release of Hacking Internet marketing. Coincidence?) Considering that then, it’s experienced fluctations up and down. But it mainly hit a ceiling.

To get a improved perception of how significantly complete look for quantity there is for agile marketing and advertising, you want to examine it from an additional development. So let us compare it in opposition to its progenitor, “agile development”:

Google Trends: Agile Marketing vs. Agile Development

Two factors pop proper out. Very first, agile advertising has reached only a very small fraction of the mindshare that agile enhancement ever did. 2nd, curiosity in agile improvement has steadily declined given that 2010. It is close to 1/4 of the volume it was at its peak.

What occurred in 2010? The increase of DevOps.

Google Trends: Agile Development vs. DevOps

In fact, DevOps grew to become the large that stood on the shoulders of agile growth. Its recognition has dwarfed agile enhancement, even from its heyday. And in contrast to those people two, agile advertising would barely even register on the scale.

But it is essential to notice that DevOps arose from Agile. To estimate its Wikipedia post:

“Agile improvement teams… could not ‘satisfy the client via early and continual delivery of important software’ unless of course they subsumed the functions / infrastructure responsibilities related with their programs, many of which they automated.”

DevOps “aims to shorten the units development lifecycle and present continuous shipping with high software package good quality.” What is continuous integration/continual deployment (CI/CD) if not the greatest mechanism for offering iterative application progress?

As Forrest Gump may well say, “Agile is as agile does.”

The plummeting expenses of “shipping” in the cloud

To be very clear, DevOps is not an agile administration methodology. It’s not even an “ops” workforce (in most cases) like other ops features, these as internet marketing ops. Fairly, it is a set of practices, processes, and know-how that developers use to ship software quickly, iteratively, and properly. It leverages a ton of automation and instrumentation.

DevOps optimizes developing and deploying computer software, but deciding what to make and when however requires to occur at a degree above that. In concept, agile growth methodologies these kinds of as Scrum can provide the framework for these selections. But most dev teams I know do not explicitly use people methodologies any more. Most have invented their own system, pulling ideas from agile methodologies and adapting them and leveraging dev undertaking administration resources this sort of as Jira.

My consider: DevOps — and far more broadly, the cloud — has drastically lessened the prices of iteratively developing software. Back again in the times when agile methodologies such as Scrum were being established, the expenditures and complexities of transport have been a lot higher. The rigid structure of Scrum was an powerful and important way to take care of that. Today in a excellent DevOps atmosphere? Not as needed?

Which is not to say that technique, organizing, roadmaps, prioritization, and all the coordination and collaboration required close to them are not vital. They’re as important to achievement as at any time. But the rigidity of Scrum in translating that into iterative release cycles? Not as important?

(Permit the flames from ardent agile advocates commence.)

Is there a DevOps equivalent in advertising and marketing?

Advertising and marketing ops is a distinct type of creature that DevOps. For a single, it is a function/crew within just the marketing and advertising org, instead than a exercise/approach that all entrepreneurs use.

However there is some shared DNA. In quite a few means, marketing and advertising ops teams perform as a DevOps-like enabler for marketers to be ready to “ship” promoting rapidly, iteratively, and securely. Marketing ops manages the tech stack and procedures to allow that — through a ton of automation and instrumentation.

Still with the rise of far more and a lot more no-code abilities throughout martech, advertising ops is also empowering entrepreneurs with a lot more and far more self-support capabilities. Just as computer software deployment ops received “shifted left” (i.e., moved upstream) into much more developers’ hands with DevOps, more abilities to execute marketing and advertising — both internal and exterior marketing and advertising “deployments” — are currently being shifted into the palms of normal marketers.

I really do not know that there’s a title for this phenomenon. It is a variety of democratization of certain aspects of internet marketing ops. (Ideally beneath the advice, governance, and guardrails of the skilled advertising ops group.) But it is increasingly analogous to DevOps. Additional people can ship a lot more promoting, rapidly, easily, and securely.

Just as with software program, technique, planning, roadmaps, prioritization, crew coordination and collaboration are important to efficiently harness this dispersed electric power of development. But just as in the same way, the charges in deploying most forms of marketing have dropped substantially in excess of the previous ten years. This has established extra slack in the advertising production approach, which has designed rigid agile advertising and marketing methodologies… not as important?

(Honestly posed as a question, not a declaration.)

New agile techniques: Pods, DARCIs, Slack, “Work OS”

Speaking of slack, or, um, Slack, the previous 10 several years has also introduced an explosion of innovation in perform communications and collaboration solutions. For occasion, Slack and Microsoft Teams have develop into ubiquitous — along with a total ecosystem of apps that increase and integrate with them. A new era of function management platforms, these kinds of as Asana, ClickUp, Monday.com, and (for marketers) Workfront, supply larger structure and visibility into elaborate, speedy-moving priorities, assignments, and workflows.

Growth in Management Category of Martech Landscape, 2020-2022

Without a doubt, the Management classification of the martech landscape had the major percentage expansion from 2020 to 2022.

These equipment have had a important impact on how perform gets accomplished. Lots of of them embed or empower agile (lowercase “a”) procedures. Nearly none of them use the terminology of agile promoting methodologies. But the essence of agile is there: transparency, prioritization, accountability, work-in-development administration, identification of blockers and bottlenecks.

In the meantime, I’d say that Slack and Teams — accelerated by the Good Migration to Remote Work — have efficiently killed replaced the each day stand-up for most teams.

But it’s not that the fundamental principle of stand-ups has long gone absent. On the contrary, these team communications platforms normally make it less complicated for groups to continue to be linked through the working day in a rather low-influence manner. Issues that crop up can be dealt with faster than waiting around for the following stand-up in a mounted time window that significantly fails to align with the schedules of distributed workforce users.

Hey, I’m however a large lover of in-man or woman collaboration, and I concur a little something is shed devoid of it. But other matters are acquired. And for improved and even worse, remote and hybrid groups are the new normal. In this brave new environment, Slack and Groups are a superior fit than day by day stand-ups for numerous.

And it is not just know-how. Administration procedures that I imagine of as “point solutions” for certain needs — in distinction to a whole suite of tactics, as with official agile marketing — have been popularized for much better cross-practical collaboration (e.g., pods exterior the context of official agile) and multi-social gathering choice-creating (e.g., DARCI versions).

The web result? Marketing and advertising teams are getting additional and more agile.

They just really do not necessarily imagine of their procedures as formal “agile internet marketing.”

From agile marketing and advertising to… advertising?

No matter what occurred to electronic promoting? It turned advertising and marketing.

Not simply because internet marketing turned much less digital. Very the reverse. Electronic turned so embedded in all the things marketers ended up performing that the label of the career reverted to the signify: promoting. I’d phone that a victory for the digital internet marketing movement, not defeat.

In the same way, is agile advertising and marketing just becoming… internet marketing?

Possibly “agile marketing” will restart its development as an explicit motion. Or perhaps it will be changed by some newly named methodology that is nearer to what DevOps has grow to be in the program advancement job. Or perhaps is just becomes implicit in how modern-day marketing and advertising teams run.

Agile is as agile does.

No matter, I still believe that there is a massive opportunity for educating advertising groups how to very best harness all these platforms, techniques, and processes. There is never ever been far more demand for helping marketing teams achieve peak performance by way of very good instruction, enablement, consulting, and advisory services in today’s surroundings.

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